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JasonYang’s 3 days interpretation experience with German Client in SZ, GZ, and DG

Source:Shenzhen Translator --Here4interpretersAuthor:Shenzhen Interpreter- Jason YangLink:www.here4interprters.com

   JasonYang’s 3 days interpretation experience with German Client in SZ, GZ, and DG..

Recently I received a veryfriendly, strong-minded German client (hereafter we refer to him as Mr. R). Iacted as his English Chinese interpreter during his stay in Shenzhen and accompaniedhim 3 days visiting suppliers in Shenzhen, Guangzhou and Donguan. Below, I am very gladto share my interpretation experience with everyone that interested.

Mr. R is a very successfulbusiness man with innovative ideas and inspiration, also an adventure tourist withgreat courage and living skills in wild field and a man with lots of stories. Hewas born in South Africa,and brought up in Spainwhere he spent his childhood, while got his German citizenship after living onein Germany and moved andsettle down in USAfor his business and travelling. He could speak excellent English and Spanish,good German, and bit of French. 7 years ago, he made a great fortune through oneof his very successful products, and earned all money for the past 7 yearstravelling cost and expenses. He has been traveled to all the 7 continents andexplored more than 115 countries with his own eyes. He liked to travel bytrain, bus and boat as it is the best way to look up and down of each land. He tooka lot of fantastic photos in each country as he used to be a professional photographer(where you could find on the his website www.overlandblog.com ).

   Through Google by searching “Shenzhen interpreter” he found one of my Shenzhen freelance interpreter friend’s websites, while my friend is engaged with another client. Therefore I, Jason Yang was recommended to him. I write him a email immediately in the night. and got his reply in nextmorning. He asked me to call him around 11 am.. I called on time several times,but nobody answered the phone. So I asked the reception desk left a message forhim from me. About 4 pm, one call came into my mobile without number displayed.I said to myself it probably from Mr. R.. We greeted with each other and hesaid sorry for missed my call, wants to discuss with his visiting purpose andschedule. I promised to meet him face to face at his hotel lobby. He is very satisfiedof my action. When I arrived at the hotel, I made a call to him, he came downfrom room and told me that he wants to find a luggage handle manufacturer in China and hopeI could help to organize appointments and arrange the order of meeting with hisselected suppliers from Alibaba. I checked his list and set the first 2 appointments with the suppliers in Shenzhen for the first day.

       Firstday in Shenzhen- 2 luggage and Suitcase Factory Visited:  

We met at the hotel around 8am, and took the metro to Luohu bus station, where we transferred for the busleading to the first factory located in Shiyan, Baoan district. About 1 hourbus trip later, we reached the factory, the salesman led us to their sampleroom and we checked about the samples, the sample is not bad, but after we wentto see their workshop found none luggage or suitcase is being produced on theirproduction line only some small nylon wire is under production. We questioned aboutthis, the salesman said the luggage is produced in other factory. We request tohave a look, he replied that not convenient. So, we given up and headed for the next one in Ailian, Longgang district.

After we reached there by metro, it is almost 12:30, so we decided to go for a lunch first and visit themafter 2 pm. as mot of the companies in China resume to work around 2 pmafter lunch time. We found a clean western style restaurant near the metrostation and ordered 2 sets of Chinese meal, both of us enjoyed it very much. Afterthe meal I called the contact lady, she came to take us to their factory. Oncewe entered their factory, it disappointed us again. Very small one and withjust one luggage to show us as a sample and the quoted price is even moreexpensive than the retailing price. What’s worse, the products that under production is also totally different from what their websites shows. Thereforewe didn’t want to waste more time there and back to hotel by metro. The first day was totally not a successful trip at all. So I decided to found some more professional and bigger supplier for him.

         Second day in Guangzhou- 4 luggageand Suitcase Factory Visited:  

    Secondday, we decided to visit the suppliers in shiling, huadu, Guangzhou. So I checked the supplier list heoffered me and sourced another 2 more for our option. As the distance fromGauangzhou is not short, and our visiting schedule is a little tight, so Icalled Mr. R at 6:12 and reminded him to come to Shenzhen North Railway Station before 7:30 and meet at ticket office, so that we could catch the secondearliest bullet train at 7:55 AM from Shenzhen to Guangzhou at 8:23 AM. When I arrived there itis about 7:03 am, didn’t found him appear, so I made a call to hotel and asked receptiondesk to get through his room, but nobody answered, then I know that he hasalready being out. So I keep waiting for about 20 minutes, he come down from themetro escalator. We went to the ticket office to buy the ticket, but the clerksaid the Top 3 earliest ticket have all been sold out, so you only could buy the 9:00 ticket. We couldn’t wait that long as almost 90 minutes wasted, so wedecided to adopt the solution of paying upon arrival. So we passed the securitychecking and talked our situation with the entrance gate keeper. She refused to listen to anything of what we say and insisted us to buy the ticket of later train. Yet,we still didn’t give up. And what’s benefit to us is that some Chinese friends are also faced with this problem and were negotiating very hard with the gatekeeper. Finally the gate keeper allowed us to pay upon arrival. We are veryhappy about that. After half an hour we arrived at Guangzhou South RailwayStation. After that we went to the ticket office for the ticket of 8:50 Bullet trainfrom Guangzhou South to Guangzhou North, yet the clerk told us that the ticketselling is stopped 20 minutes before train departure and we have to wait forthe 10:30 one. As you know, we are never willing to wait so long and waste somuch time as we need back to Shenzhen after today’s visit. So we tried the sameway as we came from Shenzhen one more time, the entrance gate keeper stopped usagain saying it is police, cannot get on board. While after 2 minutes explanationand begging, she allowed us to pay upon arrival too. So we are very appreciated to the clerks’ flexible working way.

  

   After we arrived, the first luggage handle factorypicked us up from station and showed us their showroom and factory we areimpressed by their products and their professionalism. And also theirhospitality and kindness and found everything is satisfactory. After thefactory patrol tour, they invited us for a good lunch. We expressed our sinceregratitude to them. Next, we went to 2 backpack and handbag factory, they arealso professional and produce high quality items. We finished these 2 very quicklyand headed for the last one Luggage factory. They are famous for soft material luggage.and price are also preferential, what’s more important is that they provide OEM and ODM service for many big brands and the workshop management ensureeverything in order and under control. So they are also candidate for ourpotential supplier. After these 4 visits, we felt it’s time to back to Shenzhen.The factory driver sent us to railway station and this time as we are not inhurry, we bought tickets and back to Shenzhen by Bullet train around 8:30. Itis really a fruitful and tight day, but both client and me are happy. From thisday that I want to remind all: that if you have visitor to see in Guangzhou from Shenzhen, that you’d better set out at early morning and better bookingthe bullet train ticket online in advance. And to avoid too small factory, youcould hire a interpreter to inquire basic information before going or sourcingsuppliers from the Industry association listed companies.

Third day (Final Day) in Dongguan and Shenzhen, 3 luggage andSuitcase Factory Visited:

   On the third day, we decided to see a very bigluggage handle company in Tangxia, Dongguan.We set out at 8:00 am from hotel toLuohu Bus Station, take the direct bus from Shenzhen to Tangxia, Dongguan andtaken a taxi to their factory. About 1 hour later, we arrived at theirshowroom. Plenty of luggages handle designs and models flied into our eyes. Weare impressed by their products and company. We don’t have too many questionsand finished it quickly. Next company is a luggage factory close to this one,driver dropped us at the gate of the factory. Salesman came out to show usaround their factory. Their factory OEM for a big British brand and they haveboth hard luggage and soft luggage. This factory is also big and wellorganized. We would definitely cooperate with them in future too. After thetour, they invited us to lunch and we enjoyed a lot. As it is around 2:00 pm.andit is not convenient to take a taxi, they asked a private Honda Car for us and wetake it to the third one also final one, which is located in Songgang, Baoandistrict. We arrived after 40 minutes, and went in this factory, there is anJapanese customer negotiating business in the showroom. Their major productsare ABS and PC Luggage. We found their products are not bad; but the price istoo expensive compared with those we visited before and they are not seemed toomuch interest at us. So we take a bus to metro station and back to hotel. Clientssaid he is very satisfied with my interpretation service and insist to make ashort video of me to advertise and marketing for Jason Yang Shenzhen interpreter’sgood service. I practiced several time and then passed. We said goodbye to eachother, and he headed for tourism in Guangzhou.

From these 3 days experience, Irealized again how important it is for interpreter as us to arrange appointmentswith factory in the most reasonable order, pay extra attention to traffic informationand handle it in a flexible way and select suppliers with a certain scale, also see the factory workshopwith your own eyes.

Thanksand Best Regards

JasonYang at Shenzhen

Aug-11-2012  

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